Gate · DELIVERY Doc Ref · SS/SHIP/2026 ● Updated 16 Jul

Delivery

US delivery. Personalized items are printed in the USA in 2–3 business days, then shipped tracked to your door. Full legal version →

The Quick Routes DL · SHIP · DESK
Free over
$50

On all personalized orders

Order cut-off
5PM ET Mon–Fri

Orders after 5pm ET count as next business day

Coverage
United States
All 50 states + DC

Alaska, Hawaii & remote areas may take a little longer. Options for your address show at checkout.

01GATE

Personalized items

DL · SHIP · 01Print-to-order · US printed
Brief · made for you Custom tees, hoodies, sweatshirts with names, slogans or images. Printed by our US print network once you order — not held in stock, so production takes a couple of days before shipping.
  • Production2 – 3 business days after order placed
  • Delivery3 – 5 business days after dispatch
  • Total to doorUp to 8 business days total · plan ahead for events
  • Cost$5.99 under $50 · FREE over $50 · no minimum order quantity
Shop personalized →
02GATE

Printed in your country

DL · SHIP · 02Local production · no customs
Brief · how it's made Every order is printed and shipped in your own country — UK orders in the UK, US orders in the USA, Canadian orders in Canada, Australian orders in Australia. Your item travels domestically, so there are no cross-border delays, customs charges or import duties.
  • United KingdomPrinted in the UK · Royal Mail / DPD · £4.99, free over £40
  • United StatesPrinted in the USA · USPS / UPS / FedEx · $5.99, free over $50
  • CanadaPrinted in Canada · local carrier · CA$8.99, free over CA$70
  • AustraliaPrinted in Australia · local carrier · A$9.99, free over A$80
03

US coverage & notes

We ship across the United States. Your shipping options and cost show at checkout for your address before you pay.
  • Contiguous USAll 48 states + DC · standard rates and services apply
  • Alaska & HawaiiAvailable · allow a little extra transit time
  • Territories & APO/FPOAvailability for your address is shown at checkout
  • Shopping from the UK?Head to squadsociety.co.uk — UK-printed, priced in £
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Cut-offs & tracking

DL · SHIP · 04Order deadlines + how to track
Brief · the timing rules Personalized orders need 9 days before an event. Business days exclude US federal holidays. Every event collection page has a live countdown timer.
  • Personalized cut-offOrders placed after 5pm ET count as next business day · order at least 9 days before your event
  • Business daysMon–Fri, excluding US federal holidays · some carriers deliver Saturdays, none deliver federal holidays
  • Tracking linkSent by email at dispatch · may take up to 24h to activate
  • CarriersUSPS · UPS · FedEx — assigned by the print facility at dispatch
05GATE

Delays · missing · damaged

DL · SHIP · 05When something's gone wrong
Brief · what to do Couriers occasionally have delays — bank holidays, weather, peak season. Quoted timeframes are estimates, not guarantees. If your order is significantly late, missing, or arrived damaged, get in touch and we'll resolve it: replace, refund, or claim with the carrier on your behalf.
  • If tracking hasn't updatedWait 48 hours after dispatch · then contact us with your order number
  • Window to reportWithin 14 days of expected delivery date
  • Damaged on arrivalContact us as soon as you notice damage · photos help us investigate · your statutory rights are unaffected
  • Address errorsPersonalised items can't be redirected once in production · contact us within 1 hour of order if you spot a typo
Email the delivery desk →
Desk 03 · Open Mon–Fri 09:00–17:00

Need help with
an order?

Email is fastest — we read every message, no chatbots. Reply within 1–2 working days, often same-day.

Email the desk →
© Squad Society · Weekender Brands Ltd · UK Doc · DL / SHIP / 2026 · Rev 06.05 Wear it loud.